[SGVLUG] DSL: static or faster?

[matti]

Hi,

> Login server dying? Really? When did
> this happen (what year? / month if you remember)? What
> provider? What level of service (business/residential)?
> Details man details!  I'm most intrigued. 

att certainly, and in the past smaller ISPs.. dates 
don't recall, I personally have not experienced it in 
the last year.. still it is another failure point
which i hope to never see again..

> Password resets are trivial with att. They ask for billing
> address, last bill amount and last four of primary account
> holder social. 

works well enough if it's your account, however
for many businesses in my experience.. it can burn
you.

what IF you dont have that person ready available
in the office when the outage happens????
and/or the bills are locked up somewhere in "accounting".

or if that person doesnt want to give you the info
fast enough to restore service after waiting on hold
for tech support..

IF the tech who setup the original router/modem would
appropriately document the user/pw and other settings
in a place which one has access to then you can reduce
the recovery time here. In my experience with numerous
small-medium biz they don't.

recovery is never fast enough, the "older way"
without PPPoE was a faster recovery in my experience.

thanks
matti