[SGVLUG] GiggleFiber?
John Kreznar
jek at ininx.com
Thu Jul 14 22:57:29 PDT 2016
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Matthew Campbell <dvdmatt at gmail.com> writes:
> I just switched to Charter internet and have been blown away by their
> customer service. $40/mo for 60Gb/s isn't bad.
Where did you find information about Charter before ordering? Their
almost daily paper mailings never contain anything new, their phone
staff are uniformly ignorant, and I find nothing on their web site.
Questions like:
Is Charter service available with a permanently-assigned static IP
address?
Does Charter need exclusive access to the POTS land line to the
premises, or can concurrent DSL service be accommodated?
Where online (email or web) can these questions be answered?
- --
OpenPGP key: http://ininx.com
John E. Kreznar jek at ininx.com 9F1148454619A5F08550 705961A47CC541AFEF13
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