[SGVLUG] ATT DSL Gateway choices, which gateway do you like?

[Matthew Campbell]

Nice explanation Dan, great support too.  I wish they would take a lesson
from you!

We all really appreciate useful responses like this one from our friends.
This really is a great LUG.

Matt
 On Aug 13, 2012 8:10 AM, "Dan Buthusiem" <dan.buthusiem at gmail.com> wrote:

> Doug, can you get me your line levels? In the usual screens for that info,
> there should be something labeled "_____ path" with either 'interleaved' or
> 'fast' as a value. Fast path gives you lower pings (10-20ms), but is less
> resilient against noise. Interleaved can handle noisier lines, at a cost of
> having a higher ping (45-70ms). My guess is the tech changed your config in
> the DSLAM to compensate for a deteriorating line. A Level 2 tech can
> explain it to you if you're savvy enough to hold on to all the frequency
> explanations. You can have the tech remotely change you back to fast path
> if you're on interleaved, but if you start having sync problems, you'll
> have to go back.
> On Aug 13, 2012 1:28 AM, "Doug" <dougvargas at sbcglobal.net> wrote:
>
>> Ugh story of my life...I USED to have under 10ms ping to my favorite
>> counter strike server, att came out and made "repairs" and now I'm lucky if
>> I get 50, it's a great quantitative measurement of how much they suck lol.
>> Not to mention that their static ip service comes with a router THAT WON'T
>> ROUTE IP ADDRESSES. I'm going to be switching isps, my deepest sympathies
>> that you can't :(
>>
>> Matthew Campbell <dvdmatt at gmail.com> wrote:
>>
>> >I have uVerse and POTS.  They never asked me to drop one for the other.
>> >
>> >I had a 6Mbit connection for years, then AT&T 'upgraded' wiring in our
>> >neighborhood and my rate dropped to 2.  I called, I complained, I ranted
>> >and raved and they insisted that I had never had better than 2 and that I
>> >should go away.  I ended up having to cut the wire to my house and hook
>> the
>> >modem up outside to show them the poor rate.  They came out and fixed it,
>> >back to 6Mb/s finally!  Four weeks later it dropped back to 2.  I ranted
>> >and raved and they eventually fixed it.  Four months later it dropped
>> >again.  This time they fixed it in 48 hours.  All in all, just counting
>> the
>> >hours I have logged I have spent 92 unpaid hours on the phone with AT&T
>> >sorting out their incorrect billing or crappy service over the last 2
>> years.
>> >
>> >They are the worst company I have ever had the misfortune to deal with.
>> >
>> >And they have the government backed monopoly in my neighborhood, no way
>> to
>> >change to anything else.
>> >
>> >Matt
>> >
>> >P.S.  In their favor their billing was never off more than $500 and they
>> >didn't cut my service more than twice due to their own internal billing
>> >mistakes.
>> >
>> >---------
>> >*Matthew Campbell*
>> >Storage Solution Consultant
>> >Storage Design and Engineering
>> >
>> >*Kaiser Permanente*
>> >IMG-Systems Integration
>> >99 S. Oakland
>> >Pasadena, CA 91101
>> >
>> >626-564-7228 (office)
>> >8-338-7228 (tie-line)
>> >818-314-9897 (mobile phone)
>> >Green Center 3-North, 031W29
>> >---------
>> >*kp.org/thrive*
>> >
>> >
>> >
>> >On Sun, Aug 12, 2012 at 5:43 PM, Scott Packard <spackard at gmail.com>
>> wrote:
>> >
>> >> > Just make sure you still have a regular copper drop in the event of
>> an
>> >> emergency. Sure, the VoIP gateway has a hefty battery backup, but I
>> still
>> >> prefer having an old fashioned phone line just in case (911 doesn't
>> require
>> >> a phone service account with telco, just a working jack with dial
>> tone).
>> >>
>> >> You can't.  If you sign up for Uverse they force you off of POTS.
>> >> I've been there, tried that.  Fought that.  Wrote letters.
>> >>
>> >> Regards, Scott
>> >>
>> >>
>> >> On Sun, Aug 12, 2012 at 5:28 PM, Dan Buthusiem <
>> dan.buthusiem at gmail.com>wrote:
>> >>
>> >>> Just make sure you still have a regular copper drop in the event of an
>> >>> emergency. Sure, the VoIP gateway has a hefty battery backup, but I
>> still
>> >>> prefer having an old fashioned phone line just in case (911 doesn't
>> require
>> >>> a phone service account with telco, just a working jack with dial
>> tone).
>> >>
>> >>
>> >>
>>
>
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