<p dir="ltr">I've done a load balance with Charter coax and DSL Extreme (AT&T UVerse) VDSL on a dual WAN router at home with my roommates. For me, Charter has good speeds, but their random three plus hour long outages got me frustrated enough to get a backup. Charter's phone support has been somewhat mixed, but their field techs seem to have gotten much better over the years.<br></p>
<p dir="ltr">1. Static IPs are available with a Charter Spectrum Business account.</p>
<p dir="ltr"><a href="http://business.spectrum.com/content/staticip">http://business.spectrum.com/content/staticip</a></p>
<p dir="ltr"><a href="https://www.spectrumbusiness.net/support/subcategory/topics/ip-information">https://www.spectrumbusiness.net/support/subcategory/topics/ip-information</a><br></p>
<p dir="ltr">2. Charter uses coax. They only use your phone copper if you ask them to patch the analog jack from their VoIP modem to a phone jack to provide voice service throughout a building, though this is generally discouraged at residences due to causing a higher draw on the modem's battery backup (if present). AT&T UVerse usually requires full use of your POTS copper, but may also use coax to connect you to their network. I haven't figured out what makes them use coax, though the gateway they force you to use comes with a coax option. </p>
<p dir="ltr"><a href="https://www.spectrumbusiness.net/support/article/support/internet-welcome-kit/">https://www.spectrumbusiness.net/support/article/support/internet-welcome-kit/</a></p>
<p dir="ltr">Click the PDF, then go to the section for Service Installation.<br></p>
<p dir="ltr">If you have any other questions on the service or equipment, feel free to ask me. </p>
<p dir="ltr">I wish I lived in an area with Giggle service. GiggleMax looks like something worth trying. I'd like to hope it'd be better than UVerse.</p>
<p dir="ltr">Dan</p>
<div class="gmail_extra"><br><div class="gmail_quote">On Jul 14, 2016 11:01 PM, "John Kreznar" <<a href="mailto:jek@ininx.com">jek@ininx.com</a>> wrote:<br type="attribution"><blockquote class="quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">-----BEGIN PGP SIGNED MESSAGE-----<br>
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Matthew Campbell <<a href="mailto:dvdmatt@gmail.com">dvdmatt@gmail.com</a>> writes:<br>
<br>
<br>
> I just switched to Charter internet and have been blown away by their<br>
> customer service. $40/mo for 60Gb/s isn't bad.<br>
<br>
</div>Where did you find information about Charter before ordering? Their<br>
almost daily paper mailings never contain anything new, their phone<br>
staff are uniformly ignorant, and I find nothing on their web site.<br>
Questions like:<br>
<br>
Is Charter service available with a permanently-assigned static IP<br>
address?<br>
<br>
Does Charter need exclusive access to the POTS land line to the<br>
premises, or can concurrent DSL service be accommodated?<br>
<br>
Where online (email or web) can these questions be answered?<br>
<br>
- --<br>
OpenPGP key: <a href="http://ininx.com" rel="noreferrer" target="_blank">http://ininx.com</a><br>
John E. Kreznar <a href="mailto:jek@ininx.com">jek@ininx.com</a> 9F1148454619A5F08550 705961A47CC541AFEF13<br>
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</blockquote></div><br></div>