I was able to get around the outage situation by keeping both lines. It took a bit of talking with their sales droid but she placed the uVerse order without the kill order. Once they installed the fiber and got things running I would have been able to drop my previous DSL. It turned out that it was giving me better bandwidth than uVerse at half the price so I dropped uVerse instead.<br>
<br>It turned out that she had lied through her teeth to me about the service promising bandwidth it just could technically not deliver. It turns out that AT&T has run the fiber, but has not been granted permission to use it (that takes about a year the installer informed me) so I was just being delivered copper for the first year and charged for fiber. You can figure out if this is happening to you by asking for other services (phone/TV). If they are not offered you may not actually have lit fiber in your neighborhood.<br>
<br clear="all">Matt<br><br><div class="gmail_quote">On Sun, Sep 23, 2012 at 7:16 AM, Dustin Laurence <span dir="ltr"><<a href="mailto:dllaurence@dslextreme.com" target="_blank">dllaurence@dslextreme.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="im">On 09/22/2012 11:17 PM, Rod Morison wrote:<br>
<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Btw, the nasty thing about AT&T is they adamantly *will not* allow any<br>
other DSL service to my house to proceed with provisioning. "Possible<br>
complications associated with delivering our signal" was the most<br>
technical answer I could ever cajole out of them. I've tried to sneak<br>
through an eval service twice now, but unless my Covad service is<br>
cancelled and dark, they will not proceed with install.<br>
</blockquote>
<br></div>
Yeah, they bother me constantly to switch, but I'd have a long outage (seems like they said up to 5-7 days, but I don't really remember) between killing DSL Extreme and turning on Uverse. I regard that as either evil or incompetence on their part, and it doesn't motivate me strongly to become a customer.<span class="HOEnZb"><font color="#888888"><br>
<br>
Dustin<br>
<br>
<br>
</font></span></blockquote></div><br>