<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div><span>DSLExtreme + a phone line cost more than what U-Verse provides so I switched. Time Warner Cable was always giving me issues and so with a bundle of TV and Internet with U-Verse, I'm really happy with the switch and the cost started off cheaper than DSLExtreme + phone line + TW Cable and now it is about the same but the sales rep told me I can always call in and ask for promo with AT&T U-Verse every couple of months. </span></div><div><br></div> <div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "> <div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "> <div dir="ltr"> <font size="2" face="Arial"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> Matthew Campbell <dvdmatt@gmail.com><br> <b><span
style="font-weight: bold;">To:</span></b> SGVLUG Discussion List. <sgvlug@sgvlug.net> <br> <b><span style="font-weight: bold;">Sent:</span></b> Wednesday, September 26, 2012 8:48 AM<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: [SGVLUG] AT&T vs DSLExtreme offerings<br> </font> </div> <br>
<div id="yiv1596422312">I was able to get around the outage situation by keeping both lines. It took a bit of talking with their sales droid but she placed the uVerse order without the kill order. Once they installed the fiber and got things running I would have been able to drop my previous DSL. It turned out that it was giving me better bandwidth than uVerse at half the price so I dropped uVerse instead.<br>
<br>It turned out that she had lied through her teeth to me about the service promising bandwidth it just could technically not deliver. It turns out that AT&T has run the fiber, but has not been granted permission to use it (that takes about a year the installer informed me) so I was just being delivered copper for the first year and charged for fiber. You can figure out if this is happening to you by asking for other services (phone/TV). If they are not offered you may not actually have lit fiber in your neighborhood.<br>
<br clear="all">Matt<br><br><div class="yiv1596422312gmail_quote">On Sun, Sep 23, 2012 at 7:16 AM, Dustin Laurence <span dir="ltr"><<a rel="nofollow" ymailto="mailto:dllaurence@dslextreme.com" target="_blank" href="mailto:dllaurence@dslextreme.com">dllaurence@dslextreme.com</a>></span> wrote:<br>
<blockquote class="yiv1596422312gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div class="yiv1596422312im">On 09/22/2012 11:17 PM, Rod Morison wrote:<br>
<br>
<blockquote class="yiv1596422312gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
Btw, the nasty thing about AT&T is they adamantly *will not* allow any<br>
other DSL service to my house to proceed with provisioning. "Possible<br>
complications associated with delivering our signal" was the most<br>
technical answer I could ever cajole out of them. I've tried to sneak<br>
through an eval service twice now, but unless my Covad service is<br>
cancelled and dark, they will not proceed with install.<br>
</blockquote>
<br></div>
Yeah, they bother me constantly to switch, but I'd have a long outage (seems like they said up to 5-7 days, but I don't really remember) between killing DSL Extreme and turning on Uverse. I regard that as either evil or incompetence on their part, and it doesn't motivate me strongly to become a customer.<span class="yiv1596422312HOEnZb"><font color="#888888"><br>
<br>
Dustin<br>
<br>
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</font></span></blockquote></div><br>
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