I have uVerse and POTS. They never asked me to drop one for the other.<br><br>I had a 6Mbit connection for years, then AT&T 'upgraded' wiring in our neighborhood and my rate dropped to 2. I called, I complained, I ranted and raved and they insisted that I had never had better than 2 and that I should go away. I ended up having to cut the wire to my house and hook the modem up outside to show them the poor rate. They came out and fixed it, back to 6Mb/s finally! Four weeks later it dropped back to 2. I ranted and raved and they eventually fixed it. Four months later it dropped again. This time they fixed it in 48 hours. All in all, just counting the hours I have logged I have spent 92 unpaid hours on the phone with AT&T sorting out their incorrect billing or crappy service over the last 2 years.<br>
<br>They are the worst company I have ever had the misfortune to deal with.<br><br>And they have the government backed monopoly in my neighborhood, no way to change to anything else.<br><br>Matt<br><br>P.S. In their favor their billing was never off more than $500 and they didn't cut my service more than twice due to their own internal billing mistakes.<br>
<br clear="all">---------<br><b style="color:rgb(51,102,102)">Matthew Campbell</b><br><font size="1">Storage Solution Consultant<br>Storage Design and Engineering<br></font><font face="Verdana" size="1"><br></font><b><span style="color:rgb(51,102,102)">Kaiser Permanente</span></b><br>
<font face="Verdana" size="1">IMG-Systems Integration</font><font size="1"><br>99 S. Oakland<br>Pasadena, CA 91101<br></font><br><font size="1"><a>626-564-7228</a> (office)<br></font><font face="Verdana" size="1"><a>8-338-7228</a> (tie-line)<br>
<a value="+18186918895">818-314-9897</a> (mobile phone)<br>Green Center 3-North, 031W29</font><font size="1"><br></font>---------<br><b><a style="color:rgb(51,102,102)" href="http://kp.org/thrive" target="_blank">kp.org/thrive</a></b><br>
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<br><br><div class="gmail_quote">On Sun, Aug 12, 2012 at 5:43 PM, Scott Packard <span dir="ltr"><<a href="mailto:spackard@gmail.com" target="_blank">spackard@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div class="im">> Just make sure you still have a regular copper drop in the event of an
emergency. Sure, the VoIP gateway has a hefty battery backup, but I
still prefer having an old fashioned phone line just in case (911
doesn't require a phone service account with telco, just a working jack
with dial tone). <br><br></div>You can't. If you sign up for Uverse they force you off of POTS.<br>I've been there, tried that. Fought that. Wrote letters.<br><br>Regards, Scott<div class="HOEnZb"><div class="h5">
<br><br><div class="gmail_quote">On Sun, Aug 12, 2012 at 5:28 PM, Dan Buthusiem <span dir="ltr"><<a href="mailto:dan.buthusiem@gmail.com" target="_blank">dan.buthusiem@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"> Just make sure you still have a regular copper drop in the event of an emergency. Sure, the VoIP gateway has a hefty battery backup, but I still prefer having an old fashioned phone line just in case (911 doesn't require a phone service account with telco, just a working jack with dial tone). </blockquote>
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